R&R is the Premiere Solutions Concierge
R&R maintains a balance of technology, innovation, and business goals to streamline custom processes. R&R saves clients exponential expenses with expertise and delivery of optimal results. Business moves at a rapid pace, and strong managed technology solutions help keep up with changing times. A good team makes all the difference.
From start to finish, R&R Solutions handles all of its clients’ needs with white-glove standards. R&R prioritizes clients with custom project design and solutions best suited to their needs while keeping in mind the clients bottom line.
R&R’s experienced PMO, as part of the overall solution, works with clients to identify project optimization. This design work drives innovative processes that will be leveraged for the client’s business. R&R also provides a detailed review with key lessons learned that clients will be able to leverage in future projects to improve speed to market and reduce the overall cost of projects.
R&R Solutions ensures control and visibility within the project management teams are transparent to all clients. XPM® enables real-time, cloud-based project tracking and reporting of the entire project from end-to-end.
R&R W-2 technicians utilize XPM tracking to make every process of the deployment easily accessible. These processes can be overseen not only by R&R’s PMO team but also by the client’s organization.
R&R expands client businesses and continues to drive efficiencies. With the ability to provide client-specific training certified technicians and project management staff have the ability to complete the full scope of work to the specifications of each business. From pilot sites to nationwide solutions, R&R brings value to every component of the business with precise implementation, limited downtime, and accurate results.
Technology installation and de-installation projects are made simple with R&R’s custom enterprise solutions that can be rapidly deployed across multiple locations simultaneously. Successful integration for pre- and post-mergers and acquisitions are paramount for business operations. R&R tracks every piece of equipment to ensure the chain of custody is fully trackable and that clients can follow all processes in real-time within XPM® . Real-time information is recorded by R&R’s on-site, W-2 technicians who record detailed data related to each individual project component. Clients can track everything from the date of installation of each serialized asset to its length of service, warranties, and depreciation.
Security and care are needed for technical solutions. R&R Solutions mitigates rework and protects all assets and data. R&R is PCI, PII, and HIPAA, and CCPA compliant which allows it to handle each custom solution and increase speed to market with the utmost care.
R&R offers ongoing support maintenance to our clients in need of troubleshooting, repair, or continued training. R&R’s expert staff is on call to keep your business running smoothly.
Help Desk and Field Support
Technology Depot Services
IT Refurbishment & Sustainability
IT ASSET DISPOSITION (ITAD)
R&R has three main solutions to help clients organize assets:
Broken items that can be refurbished and placed back in the client systems as a usable asset.
The ITAD process begins when IT assets are no longer in use and there is a viable resale value identified. R&R specialized teams sell these IT assets within a variety of established channels to ensure the client obtains the highest recovery possible for each item.
R&R works exclusively with R2 Certified recycling companies. This process eliminates environmental risks by diverting retired technology to the proper recycling channels and stopping those hazardous materials from ending up in landfills. R&R processes several loads of equipment per day for clients using the XPM Portal which keeps a full account of the equipment and a complete chain of custody is accessible throughout this cycle.
Clients do not have to worry when it comes to data security- R&R supplies a Certificate of Destruction on all data-bearing hard drives. Additionally, all security regulations (PCI, PII, and HIPAA) are strictly followed. R&R specializes in the process of streamlining disposition of IT assets while minimizing costs and maximizing return.
R&R’s custom fabrication brings elevated design and prototyping to the manufacturing and distribution of finished products with unique, and cost-effective solutions.
R&R’s XPM® project management software provides real-time access, collaborative inventory tracking, custom reporting, project management tools, updates, and much more…
Purchase Order – Clients can optimize their inventory tracking with the ability to see each asset by attribute. In addition, assets can be shipped according to the unique purchase order quantities.
Schedule – XPM users at both R&R and clients have the ability to upload a site list, assign sites to our W-2 technician teams, and schedule site visits. Dual access creates a seamless integration between R&R and its clients.
Project Home – Clients and Project Managers have access to snapshots of each project’s progress. This content is easily digestible and makes keeping up with each project step simple and effective.
Document Library – Project specific documentation is a necessity with any project. Sharing photos, manuals, contracts, and more. The XPM Document Library allows for items to be uploaded per project as well as site specific documents. Every individual related to the project can access these items streamlining project communication.